Welcome to Grit and charm boutiques Returns page. We’ll cover our policy.

Returns 

What is your Return Policy? 

At Grit and Charm boutique, we understand that sometimes your dream item didn’t end up being all that dreamy. We are happy to accept returns and will issue store credit for the amount of the item(s). Please review our full return policy below. 

• Returns are for store credit only. No refunds will be issued. 
• Items marked FINAL SALE may not be returned, refunded or exchanged. 
  
• All returns/exchanges must be done within 30 days of order receipt. 
  
• Items must be unwashed and unworn. If items appear worn, have makeup or other stains, excessive pet hair, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense. 
  
• NON-RETURNABLE: Final sale items, Jewelry, Intimates, Bras, Camisoles, Slips, Socks, Hats, and Masks.
  
• Shoes must be reported issues within 5 days of receipt and must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted. 
  
• Damages must be reported within 3 days of receiving merchandise. Please contact gritandcharmboutique@outlook.com
• SEASONAL AND  PRE ORDER ITEMS ARE FINAL SALE

How do I return my merchandise?

Please reach out to Gritandcharmboutique@outlook.com and we can give information and instructions regarding a return.

*We recommend recording your tracking information to ensure delivery.

When will my return be processed?

We typically process all returns within 5-7 business days. Once processed, you will receive an email showing it has been completed and your credit is available for use! We appreciate your patience around the holidays. Please record your tracking information to check when it arrives back to our facilities.